Unified Logistics for Enterprises & D2C BrandsOne ShipDelight

Built to simplify complex fulfilment into better decisions, more predictable delivery, and stronger business outcomes.

Trusted by 500+ brands

royal enfieldOnePlusAsian PaintsMiltonVijay SalesShoppers StopSpacesStoa ParisDermawearNasher MilesUnited Colors of BenettonCrimsoune ClubXiaomiAditya BirlaBorosilFlickaLifestyleMax

Four ways to move.
One partner to connect them.

From customer deliveries to business shipments and returns, ShipDelight brings logistics coordination, shipment visibility and execution together to support different fulfilment needs.

B2C & D2C shipping

Checkout to doorstep.

Connect order fulfilment with courier allocation, shipment tracking and delivery exception management—all through one coordinated workflow.

  • Courier selection and allocation
  • Shipment tracking and customer updates
  • NDR insights with COD visibility
Order receivedCourier allocatedCustomer delivery

One Connected Operation.
Your Choice of Support.

Choose the level of support that fits your business—from managing logistics through our platform to handing operational execution to our team.

Platform + services

Technology backed
by execution.

Combine platform visibility with hands-on operational support, giving your team a connected view of shipments while ShipDelight handles agreed execution activities.

  • Connected workflows across technology and operations
  • Operational visibility and coordination
  • Managed execution across defined workflows

Platform

Your logistics.Your control.

Manage shipment operations through one connected platform, with the tools to coordinate couriers, track deliveries and handle exceptions.

  • Order and carrier integrations
  • Booking, tracking and exception workflows
  • Operational and finance reporting

From order to action.
A shared view.

Booking, tracking, exceptions and customer updates—connected across your logistics journey.

THROUGH THE JOURNEY

Every movement. In view.

Follow shipments across partners and see the next milestone.

Platform stage

Prebuilt courier integrations, API connectivity, commerce and enterprise system integrations.

ShopifyWooCommerceMagentoBigCommerceEasyecomVinculumUnicommerceIncreffYour ERP
Built to connect with your existing stack. Integration scope confirmed during onboarding.

ShipDelight Intelligence Engine

See how the ShipDelight Intelligence Engine transforms live logistics signals into actionable intelligence.

LIVE THE FOUNDATION

Organised around Predict, Monitor and Optimise.

Our operating foundation is evolving into fulfilment intelligence infrastructure: connecting the customer promise with the intelligence that drives better decisions.

Control Tower

Control Tower

Shipment visibility and operational context in a shared view.

Promise / EDD Engine

Promise / EDD Engine

Delivery estimates connected to the customer promise.

IN DEVELOPMENT THE ROAD AHEAD

From visibility to better decisions.

We’re developing the next intelligence applications around operational decisions, revenue assurance and fulfilment orchestration.

Ops Intelligence
Revenue Assurance
Network Intelligence
Agentic CommerceConnecting customer intent with fulfilment decisions.
Agentic Fulfilment
Rapid Commerce Engine
Returns & Exchange Intelligence

Explore the full intelligence architecture

CUSTOMER / ORDER-FACING
CORE ENGINE
LIVE

ShipDelight
Intelligence Engine

Fulfilment Intelligence Platform

PredictMonitorOptimise
PROMISEWhat can we promise?

Evaluate delivery expectations before the order is placed.

Observe → Orient → Decide → Act → Learn
Agentic Fulfilment OrchestratorROADMAP
BRAND / OPS-FACING MODULES
Operations specialist managing shipments from a laptop

Technology Brings Control.
People Drive Execution.

Connect logistics workflows, coordinate delivery partners and keep operations moving with technology and hands-on support.

01

Bring every shipment into view Connect orders, couriers and shipment updates in one place to track progress across your logistics operations.

02

Stay ahead of delivery exceptionsIdentify delays, monitor delivery issues and give your teams the information they need to take action.

03

Keep operations movingCoordinate pickups, follow up with couriers and manage escalations through to resolution, within your agreed service scope.

What moves us
forward.

A shared direction for our business.
A consistent standard for every customer.

OUR VISION

To be India's top Intelligent logistics platform, making fulfilment smarter, faster and more profitable for every brand we serve.

OUR MISSION

To make every delivery intelligent, predictable and delightful.

What defines how we show up — every day, for each other and our customers.

ShipDelight Team
We exist to delight - not just to deliver. Every shipment is a brand promise. We go beyond completion to create a reliable, transparent and memorable customer experience - every single time.

Good questions.
Clear answers.

YOUR NEXT MOVE STARTS HERE

Your next stage of growth.
One logistics conversation.

Tell us your channels, shipment profile and biggest challenge. We’ll help shape the right setup.