Movement Support
Management
Order Visibility
to Boost Sales Conversion
Experience Flows

1

Registration

Prospective bikers register through the Biker App by providing essential details such as contact information, vehicle details, and identification documents.

2

Background Check (KYC)

ShipDelight conducts comprehensive background checks and Know Your Customer (KYC) verification to ensure the reliability and integrity of registered bikers.

3

Training and Support

Approved bikers undergo training sessions to familiarize themselves with the Biker App's features, delivery protocols, and customer service standards. ShipDelight provides ongoing support and guidance to help bikers navigate their roles effectively.

4

Activation and Deployment

Once training is complete and all requirements are met, bikers are activated and deployed for delivery assignments. They receive continuous support and assistance to ensure smooth operations and optimal performance.

Centralized Order Management for Bikers

The Biker App provides a centralized platform for order management, allowing bikers to access and manage delivery assignments efficiently, streamlining operations and improving productivity.

COD Visibility

Biker App offers transparent COD visibility, enabling bikers to track cash collection and remittance status in real-time, ensuring accuracy and accountability in financial transactions.

Efficient Returns Management (QC and Non-QC)

The Biker App facilitates efficient management of returns, both quality-checked (QC) and non-quality-checked (non-QC), enabling bikers to process returns swiftly and accurately, enhancing customer satisfaction and retention.